Chromecast Remote Mute Button Problem

[Angst]

After adding and setting up my Zvox soundbar, the mute button changes input, (the input button works properly) . How do I fix this?

[JenniferV]

Hi Angst,

Thanks for reaching out. Let's sort this out.

Where is the Chromecast plugged in, is it on the soundbar or on your TV? Could you please try to remove your soundbar under the Remote and Accessories settings and try to add your TV instead then check if the same issue persists? Also, please reboot your Chromecast, Voice Remote, and Zvox soundbar.

Let me know how it goes.

Thanks,

Jennifer

[JenniferV]

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer

[JenniferV]

Hello Angst,

Just checking in to make sure that you've seen my response. Please let me know if you still need help as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer