Chromecast Remote getting hot, won't work

[tam328]

I used Chromecast for 1 years and the remote won't work this few months.

Starting from consumed battery power and then not always disconnect.

Today, I changed to use the new battery and the remote start to getting hot.

Any problem on the remote ?

I found that there are numbers of user reported the remote getting hot and not work.

[Kimy]

Hi tam328,

Thanks for posting here in the Google Nest Community. Try this workaround and let me know how it goes:

• Remove the batteries and give it a 2 to 3 minute rest.
• While the batteries are out, press and hold down the power button for 15 to 20 seconds to fully drain any static power left on the chipset/motherboard of the Chromecast Voice remote, then release the button.
• Let the remote rest again for 2 to 3 minutes. Take this time to unplug the Chromecast device from power and give it a 1 minute rest before you plug it back in.
• Proceed with the pairing process.
• If it persists, factory reset the remote.

Thanks,

Kimy

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hello there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni