Chromecast circle button doesn’t turn on tv

[Eva_]

Hi!

After I did the set up, the following used to happen:

- when the tv was off, I could press the circle button on the remote to turn the tv on

- after 15 or so idle minutes, the chromecast would turn the tv off automatically 

- in the home app, I could press the device’s button that’s listed under its room and turn it off

The other day, things went haywire, I don’t really remembered what I did - I didn’t change any settings on purpose, but I think I started the tv with the normal tv remote or something, and now

- when the tv is off and I press the circle button, nothing happens

- after 15 minutes, the chromecast screen turns black, but the tv is still on. 

- using the home app device button does only turn of the chromecast and not the tv

Casting still works as it should. 

I can add that the tv is an ancient Samsung with one (1) HDMI. 

Any idea how I can get my devices back to how they were before? 

[JenniferV]

Hi Eva_,

Thanks for reaching out. Could you please go to the Chromecast with Google TV settings and check the Energy saver option? See the steps below:

1. Go to Settings.
2. Select System.
3. Select Energy saver.
4. From there, you can choose how long it takes for your TV to time out or turn off their display.

After checking this setting and the issue still persists, reboot your Chromecast and plug it into a different HDMI port on your TV.

Best,

Jennifer

[Jeran]

Thank you for helping out on this thread, Jennifer!

Hey there Eva_,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[Jeran]

Hey Eva_,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran