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Chromecast factory reset unavailable network

Dee47
Community Member

I have moved house and have a new network. I did not realise that I needed to factory reset the Chromecast whilst it was still connected to the previous network! How can I connect to my new network without a factory reset please?

1 Recommended Answer

kiltguy2112
Bronze
Bronze

You can reset you chromecast without being on a net work. See the instructions below:

From the Chromecast device

  1. While the Chromecast is plugged into the TV and powered, press then hold the button on the back of the Chromecast. The LED should start to blink yellow. 
  2. When the LED light turns solid white, release the button, and the Chromecast should then reset

https://support.google.com/chromecast/answer/6254654?hl=en&co=GENIE.Platform%3DAndroid#zippy=%2Cchro...

View Recommended Answer in original post

6 REPLIES 6

kiltguy2112
Bronze
Bronze

You can reset you chromecast without being on a net work. See the instructions below:

From the Chromecast device

  1. While the Chromecast is plugged into the TV and powered, press then hold the button on the back of the Chromecast. The LED should start to blink yellow. 
  2. When the LED light turns solid white, release the button, and the Chromecast should then reset

https://support.google.com/chromecast/answer/6254654?hl=en&co=GENIE.Platform%3DAndroid#zippy=%2Cchro...

@kiltguy2112 

Oops, sorry.

Didn't see that you had replied whilst I was typing my reply.

 

Regards,
Cathal

Thank you! 😎

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for your help, kiltguy2112 and Cathal_S. 

 

Dee47, how's it going? Do you still have other questions and concerns?

 

Thanks,

Jennifer

 

Cathal_S
Bronze
Bronze

Hi Dee47,

You don't need to be connected to factory reset a Chromecast, there's a tiny button that you can hold down to do it manually.

Have a look at the help center link below and let us know if you have any further questions.

Factory reset:

https://support.google.com/chromecast/answer/6254654 

Edit:

From the Chromecast device

While the Chromecast is plugged into the TV, hold down the button on the side of the Chromecast. The LED should begin to blink orange. When the LED light turns white, release the button and the Chromecast should then restart.

 

Regards,
Cathal

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran