Chromecast gen1

[Cs4]

We have changed our wifi name ,  google home can’t find the chromecast plugged into our tv. Have followed all the help steps and did a reset on the chromecast itself, but nothing worked.  Please help

[JenniferV]

Hi Cs4,

Thanks for reaching out and for doing some steps beforehand — I appreciate it! To cover all the bases, could you manually connect to the Chromecast SSID? Here's how: go to the phone settings > Open Wi-Fi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set it up again.

Let me know how it goes.

Best,

Jennifer

[Markjosephp]

Hello there,

Thanks for the help, Jennifer.

@Cs4, I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you — we'd like to make sure everything is working.

Regards,

Mark

[Muddi]

Hi Cs4,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi