11-05-2024 11:19 AM
Got chromecast hd - set up fine👍.
Bought another for upstairs tv. Exactly the same model.
Started to set up second chromecast on other tv. For as far as looking for network - All ok finds correct network - but it won't connect to wifi network.
I've tried: factory reset of chromecast: switching off and unplugging both chromecast and wifi router: uninstalling and reinstalling g home on my android phone: setting up using remote as well as g home: using Qr code and code: talking the chromecast to downstairs tv, where original chromecast works fine: original chromecast still works on downstairs tv: tried original chromecast on upstairs tv and that still works. Any suggestions other than new chromecast isn't working properly?
11-08-2024 03:58 PM
Hi Fransafe,
Thanks for reaching out. I understand that your Google Nest Chromecast device isn't connecting to the network. I know this can be frustrating, but don't worry, I'm here to help!
Before I can assist you further, I'll need to ask a few questions to better understand the situation:
I'll be waiting for your response.
Regards,
Manuel