Chromecast home page not loading

[Timmy-p]

The homepage for my Chromecast is not coming up when I turn it on. It was working fine in the morning, but when I turned it on in the afternoon I just got a blank screen.

I can get into apps using the Google assistant, volume, mute and power buttons still work on the remote

I have tried rebooting multiple times but with no luck, is there something else I can do??

[Kimy]

Hi Timmy-p,

Thanks for posting here in the Google Nest Community. If the audio still works but the screen still shows blank, try the following:

• Move to a different HDMI port on the TV.
• Reboot the TV.
• Isolate by testing the Chromecast device on a different TV.

Let us know how it goes.

Thanks,

Kimy

[Kimy]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,
Kimy