Chromecast remote

[Lucius]

A battery leaked into my chromecast remote and now I can't access my GoogleTV (I have the HD model). How do I fix this? Like I would with water? I'm not even sure if it just reset the remote and now I need to pair it, or if it's just broken. I would very much appreciate any advice.

[Byteguy]

Unfortunately, it is most likely damaged beyond repair and you will need to order a replacement from Google:

https://store.google.com/product/chromecast_google_tv_voice_remote?hl=en-US

For now, if you have a compatible Android device you can control your Chromecast using the Virtual Remote:

https://support.google.com/chromecast/answer/11221499

Do NOT do a reset on your Chromecast.   The setup process requires you to have a working remote to finish.  You'll be stuck until you get the replacement.

[Kimy]

Hi folks,

Thanks for your help here, @Byteguy.

@Lucius, I hope you've found the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Thanks,
Kimy

[Kimy]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,
Kimy