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Chromecast support not available

StevieL
Community Member

Where are the Streaming support team?

I have now spent over 2 hours today waiting at position 1 in the queue for Chat support. 

I need to get a failed Chromecast HD replaced and no one will help me

1 REPLY 1

tajennifer
Community Specialist
Community Specialist

Hi StevieL,

 

Thanks for porting. I'm sorry to hear about the situation that you experienced trying to contact Chromecast support. I understand your frustration. Don't worry; I'll be happy to assist. Could you please share more information about the problem that you have with your Chromecast device? This way we can further assist you and provide proper steps to solve it. If you want to contact us by phone, our support team will be happy to assist. 

 

Please keep me posted.

 

Best regards,

Jenny