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Chromecast with Bluetooth causes apps to freeze

Kianbw
Community Member

When my chromecast is connected to my Bluetooth speaker, apps like YouTube, Netflix, Amazon, Hulu and max all freeze when I start videos or skip ahead. I have to turn off my speaker and turn it back on every time for it to work. I’m looking for a solution as it’s highly frustrating to do this every time.


(I’ve only seen one other person post about this issue on Reddit here: https://www.reddit.com/r/Chromecast/comments/j6r55x/ccgtv_bluetooth_audio_connection_freezes_netflix...)

1 REPLY 1

gmelanymelissa
Community Specialist
Community Specialist

Hi @Kianbw,

 

Thanks for posting here in the community. I'm sorry to hear you're having a challenge with apps freezing on your Chromecast.

To better understand the situation, I'd also like to ask a couple of questions:

 

  • What kind of Chromecast do you have?
  • What troubleshooting steps have you tried so far?
  • When did the inconvenience start?

Keep me posted.

 

Best regards,

Melany