01-10-2023 03:53 PM
Hello, I Have a new Chromecast with Google TV hd, and I cannot clear 2 apps cache, play store being one of them, I have tried everything and the cache will not clear. any suggestions?
01-16-2023 12:57 PM
Hello RockHound1,
Thanks for reaching out. Please reboot your Chromecast with Google TV (HD) and plug it in on a different HDMI port on your TV. If the issue persists, perform a factory reset on your device. Here's a guide: How to factory reset your Chromecast.
Regards,
Jennifer
01-19-2023 05:18 PM
Hi there,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
01-22-2023 01:46 PM
Hey RockHound1,
We haven't heard from you so we’ll be locking this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.
Thanks for lending a hand here, Princess!
Best,
Jennifer