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Chromecast with Google TV random issues

venkiheidi
Community Member

We are facing below random repeated issues on the GTV devices and this is leading to multiple customer dissonances. 

  1. GTV hangs while booting, no response even after the reboot. 
  2. GTV shows factory reset window while booting
  3. GTV disconnects from hidden SSID arbitrarily.

Request you to please guide us through a resolution on these randomly occurring issues and support.

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