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Chromecast1 can’t find WiFi after getting net gear cx30 gateway.

Torisfall
Community Member

New net gear cx30 keeps defaulting to home WiFi network, it won’t find the chrome cast network to connect to . Have rebooted chrome cast & network several times. Have also deleted device & readied, but keeps defaulting to home network. Doesn’t show up for me to forget device. 
Suggestions? 

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Torisfall,

 

I'm sorry for the late response, I appreciate your patience! Are you still having trouble connecting your Chromecast to your new network? If so, I'd be happy to help out. I would recommend you check out this article on how to change the Wi-Fi network on your Chromecast. Essentially, you can change the Wi-Fi network on the Chromecast by either factory resetting it, or follow these steps from the Google Home app:

  1. Make sure your mobile device or tablet is connected to the same Wi-Fi as your Chromecast device.
  2. Open the Google Home app.
  3. Tap your device.
  4. In the top right corner, tap Settings > Wi-Fi > Forget > Forget network.
  5. You’ll be taken back to your home screen.
  6. Set up the Chromecast device.

I hope this helps you out! If you have any other questions or concerns for me, please let me know!

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

 

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

 

Just checking up,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there!

 

We haven't heard back from Torisfall, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

 

Have a good one!

 

Best regards,

Jeran