CoreMediaErrorDomainerror-428009

[AdrianB]

Dear All, 

I get the above error message stopping me from playing movies that I have paid for and downloaded onto my IPAD (IOS 16.7.10) 

What can I do to rectify this and get back to watching my moveis please?

[SoriaD_]

Hello @AdrianB 

Thanks for reaching out to our Nest Community. Welcome! I'm happy to assist you with this situation playing your media content. 

To better assist, let me get more context about this error.

• Could you tell me what model or type of device you are trying to cast this content on?
• When did this issue start?
• What troubleshooting steps did you try?

Feel free to keep us posting, I will find a solution for you.

Best Regards,

Douglas.