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Error in Google chromecast with Google tv 4k

Alvarobuja
Community Member

Hola, no sé que hacer

 

Conecto el chromecast a la tv, y aparece la G de Google, pero desaparece a los 6 segundos y reaparece, parpadeando de forma constante cada 6 segundos...

La luz del aparato aparece naranja e igual cada 6 segundos parpadea.

 

He probado distintos cables de alimentación y conexiones y pasa igual en todas

3 REPLIES 3

Alvarobuja
Community Member

The device is aGZRNL 1600 amphitheatre pkwy mtv cab94043 Made in thailand 28271HFDD7GT6R

David_K
Diamond Product Expert
Diamond Product Expert

Hi @Alvarobuja 

That's certainly not expected. Have you tried to reset it using it's physical factory reset button (not the app) whilst it is connected to power?

How to factory reset your Chromecast or Google TV Streamer - Streaming Help

 

Yes. But doesn't work, in remains orange, and beeps every 6 seconds, is like if energy reboots every 6 seconds.

 

I tried different chargers and nothing...

 

What can I do?