cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Goggle TV remote

greenfields
Community Member

My Goggle TV remote left, right, up and down keys works with all apps and settings, but will not work on the home screen. Tried unpugging and clearing the cache.

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there greenfields,

 

I apologize about the late response, thank you for being patient! Were you able to get that Chromecast Voice Remote working again? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?

  • Have you tried un-pairing the remote and re-pairing it?

  • Is the Chromecast with Google TV's firmware up-to-date?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from greenfields, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran