cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Streaming

Blog Posts

Google TV Streamer is now available! Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25834 Views
  • 0 replies
  • 11 kudos

Resolved! when will bbc iplayer be available on Google TV Streamer?

Hi everyone!Does anyone know when BBC Iplayer app will be available on the TV Streamer?I see that BBC approved the device for use last month, so I am hoping the app is available before Christmas!

Andrew2025 by • Community Member
  • 1194 Views
  • 4 replies
  • 1 kudos

Google TV Streamer Feature Request - Audio Passthrough Mode Request

Hi, I have a feature request for you. I listen to a lot of stereo audio music on Tidal. Currently, it doesn't seem like the Google TV Streamer can just pass through stereo sources when audio is set to "Auto". It transcodes it to Dolby Surround of som...

Google TV Streamer stall during updates

From new I have setup my Streamer it than went thru the update, it downloaded the update but when it went to load it my screen went black and nothing seems to happen. This is my 2nd go ad I took my first one back thinking it was faulty it was doing e...

Norson by • Community Member
  • 179 Views
  • 1 replies
  • 0 kudos

Unable to play Flixhd

Unable to play videos from flixhd app, it shows the first page, but if I select any title it just shows blank screen with 0x50014 code, pls help to fix the issue

How do you Chromecast a MKV file as it doesn't open as a tab in Google

How do you Chromecast a MKV file as it doesn't open as a tab in Google? My TV is an old one with a chromecast attached to it. It casts everything flawlessly. The only issue is that I want to cast an MKV file saved on my device without changing the fi...

Rishaan by • Community Member
  • 200 Views
  • 1 replies
  • 0 kudos

Onn steaming won't connect to WiFi.

Last week the Wi-Fi went out and they just came back up yesterday upon turn on the TV it would not let me pull up the content for the Google TV. It's saying content fail to load

PamB45_ by • Community Member
  • 212 Views
  • 1 replies
  • 0 kudos

No Google TV Live tab on app

I have the Google TV app on my Samsung s24 Ultra and tab s9 ultra. Neither have the Live tab. Where is it? Do they even have it?

RoGee1415 by • Community Member
  • 207 Views
  • 1 replies
  • 0 kudos

Installation stops at about 75%

When configuring new Google media streamer it starts installing new update (UTT3.240625.001.K9) and at about 75% it stops. Tried reset device and different network both 2.4 and 5 GHz but no success. Any solutions?

Zhapod by • Community Member
  • 280 Views
  • 4 replies
  • 0 kudos

Disconnects when using wired connection

Hi,I've recently connected my Chromecast Ultra using the wired connection and have started having problems.After 1/2 - 1 hour of streaming Disney+ using my phone as control the Chromecast stopped responding and there was no control through Disney+ ap...

DR12 by • Community Member
  • 691 Views
  • 6 replies
  • 0 kudos
to vote
Labels