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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 84 Views
  • 1 replies
  • 0 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26976 Views
  • 0 replies
  • 12 kudos

Can't connect to wifi

I've had my chromecast for 2 years and randomly 3 days ago it stopped connecting to the wifi. I haven't changed the wifi at all so I'm not sure why it won't connect. Wifi works perfectly on every other device. So I move the router closer, still didn'...

LemonBarz by • Community Member
  • 601 Views
  • 10 replies
  • 1 kudos

Google TV Streamer (4K) Wireless Debugging

every time the device reboots, wireless debugging gets turned off and i have to pair and connect again. it's a huge pain particularly since the port numbers to pair and connect also change.Please fix this so it stays on after a reboot.

tw33k by • Community Member
  • 582 Views
  • 3 replies
  • 0 kudos

Why are lines on my display, and circles around the words.

I recently bought the $100 google chrome streamer 4k, and everything is working well, however, the display is not. It seems as though there are lines everywhere on my display screen, circling some of the words as well as even on movies that I’m watch...

PazMello by • Community Member
  • 184 Views
  • 1 replies
  • 0 kudos

Google TV stream turns TV back on

I've been dealing with an issue since I got my Google TV streamer around it launch date. After watching TV for a while, I turn the TV off. 10 secs later the TV turns back on. After immediately turning the TV back off , it stays off. I've changed it f...

farrock02 by • Community Member
  • 856 Views
  • 3 replies
  • 2 kudos

Ambient mode settings loads blank page

Ambient mode settings used to work and I had set up my Google photos albums to slideshow on the projector. Now we have random pictures from Google on the screen? Is there anything else that I could try? Thank you very much,P

P1000 by • Community Member
  • 480 Views
  • 5 replies
  • 0 kudos

can't pair remote with googe chromecast 4k

ROFL "choose a platform" doesn't have my TV ... its an old nonsmart TV, I guess I'll select android? Hi, I hadn't used chromecast in awhile. Turned it on, remote doesn't connect to the chromecast. Remote now has brand new batteries.The instructions h...

Developer Options not Visible

Hi there. I’m having trouble trying to enable developer options on my chromecast with google tv. I have tried going to the build and clicking 7 times until it says “you are a developer!” But then I go back one page and there’s no developer options in...

Loganidk by • Community Member
  • 222 Views
  • 1 replies
  • 1 kudos

Getting an error msg from Disney+

older movies and all tv-showes works, but with new movies, just on Disney+ i get an error when trying to cast, it loads the movie for two seconds and stops.talked with Disney+ for a long time trying to fix it, but they say the red text of the msg is ...

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