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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25873 Views
  • 0 replies
  • 11 kudos

Chormecast 3 generacion

Hello.The LED light on my Chromecast doesn't turn on when I connect it, could it have burned out? Is there a solution? It doesn't turn on please help

Sol221076 by • Community Member
  • 292 Views
  • 3 replies
  • 0 kudos

Streamer saying not valid password

Hi hope you can helpNew google tv streamer arrived today (we did have a chromexast no issues)When going through setup either manually using the tv or through the Google home app automatically on my phone when it gets to the stage of connecting to my ...

D1c2 by • Community Member
  • 169 Views
  • 1 replies
  • 0 kudos

télécommande hs

bonjourma télécommande sur mon chromecast ne fonctionne plus - malgré le changement de pile, rien a y faire

annaelle by • Community Member
  • 174 Views
  • 1 replies
  • 0 kudos

Streamer says TrueHD and DTS-HD supported but they're not working

You can see in the attached image that after a recent update, Google Streamer says it supports the lossless audio formats TrueHD and DTS-HD. But if I play any content with these audio formats the audio will not play. To be clear, the same content wor...

Juzdu by • Bronze
  • 807 Views
  • 6 replies
  • 1 kudos

Resolved! Screensaver not showing all images in an album

I created a new album within Google photos, and placed more than 20 images inside. All exported from lightroom with exactly the same settings/size/resolution etc. I've chosen this album on the Google TV streamer, but when entering screensaver mode it...

Stu9 by • Community Member
  • 527 Views
  • 2 replies
  • 1 kudos

Resolved! Customizable Button Google Home Issue

For my issue: Customizable Button was set to Google Home, but I noticed if I updated my "Favorites" within Google Home app that it wasn't coming across correctly to the Google TV Streamer. I restarted the Google TV Streamer; still no change. I change...

C408gray by • Community Member
  • 798 Views
  • 5 replies
  • 1 kudos

Google TV Streamer can't pair Jabra Evolve2 65 Flex via Bluetooth

Hi,both devices are great on their own, but I simply can't get them working together since older Chromecast with Google TV 4K, and now with the new Google TV Streamer 4K. Just to mention: the streamer works smoothly with literally _any_ other headpho...

Google Slides, Embedded Videos Problem

I made a slideshow on Google Slides with several static slides and some with embedded videos.I would like to cast the slideshow from my laptop (Chrome browser) onto my TV using Chromecast.In the past, I cast it on a loop, advancing each slide every 1...

Hank1990 by • Community Member
  • 454 Views
  • 2 replies
  • 1 kudos

Issue on 4k/hdr/dolby video with google streamer

Hello I received my streamer yesterday and I can't understand why my 4k hdr or Dolby vision movies are shifted when it works properly with the chrome cast tv 4Kno matter how much I try to change the settings I have either that or a black image if any...

Fab9364 by • Community Member
  • 584 Views
  • 3 replies
  • 0 kudos
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