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status of CCwGTV update?

DWatson
Community Member

Anybody here know what's up with the Android 14, and beyond, updates to the CCwGTV4K? I delayed updating when there were reports of problems and a withdrawal of the update. Checked just now and still no updates available for my CCwGTV4K

I saw several news feed items yesterday about "even more" updates to CCwGTV, this time with more support for connected home stuff, similar to the GTV Streamer. As noted, I haven't even been able to get the Android 14 update yet. (From what I've read, that may have been a good thing for now, Won't they eventually resume updates with fixed code?)

1 REPLY 1

JuanCH
Community Specialist
Community Specialist

Hi DWatson,

Thanks for reaching out to the community! I understand you're keeping a close eye on the Chromecast with Google TV 4K updates, especially with the initial reports about Android 14 and the more recent news on connected home features, and now you're unable to get the Android 14 update yet. It's definitely a good move to hold off when you hear about potential inconveniences. I'll be glad to help you with this! To gather some more details, I'd like to ask the following questions:

  • When was the last time your Chromecast with Google TV (4K) update got stuck?
  • What is the make and model of your modem?
  • Have you tried any troubleshooting steps already? If so, please let me know which ones.
  • What is your Google Home app version?
  • What is the firmware version of your Chromecast with Google TV (4K)?

In the meantime, I'd like to suggest to perform a reset on your Chromecast with Google TV (4K). Please check out our helpful article to do so: Reboot your Chromecast or Google TV Streamer

If the inconvenience persists, please submit your feedback through your Chromecast with Google TV (4K).

Please keep me posted. I look forward to your response.

Best regards,
Juan