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Google Assistant et Chromecast Audio issue (Deezer + Speaker Groups)

xavax
Community Member

Hi everyone,

I’m having an issue with my Chromecast Audio: when I ask Google Assistant to play music on it, it says "OK"... but nothing happens. 😕

The same issue occurs when I try to play music on a speaker group that includes the Chromecast Audio.

The only way I can get music to play is by manually casting from the Deezer app.

Does anyone have an idea how to fix this?

Thanks in advance for your help! 😊

3 REPLIES 3

JuanCH
Community Specialist
Community Specialist

Hi xavax,

Thanks for reaching out to the community! I understand that the Chromecast Audio is not responding to voice commands from Google Assistant to play music, either individually or as part of a speaker group. I'm here to help! To gather some more details, I'd like to ask the following questions:

  • What model of Google streaming device do you have? Here's a link for your reference: Chromecast specifications
  • What model of speakers do you have? Here's a link for your reference: Google Nest and Home device specifications
  • When did you first notice these inconveniences?
  • Have you ever used the speaker group feature successfully before?
  • Do you receive any error message?

Let me know if you have any additional information; it’ll be helpful.

 

Best regards,
Juan

JoeChandos
Community Member

Hello,

I've the same (or very similar) issue.

We use a nest mini to control a Chromecast audio (connected to some hifi speakers in the same room), this worked flawlessly until last week.

Oddly the nest mini acknowledges the command to play the music on the Chromecast (no error message), but actually does nothing if Deezer is the selected music service.

Changing the service to YouTube music works properly, and we can cast from the Deezer app to the Chromecast audio.

 

Any help much appreciated!

Christoforadams
Community Member

Same issue here- acknowledges command but does not send signal to the Chromecast audio