Google Chromecast with TV 4K

[ET4]

My sister in California bought this device for me in 2021, but because of the pandemic I didn't pick it up until now. I live in Norway. When I opened the box, it looked new, but a Nathan Reed had been logged in. Who could imagine that Target would sell it as new? Is it possible to bring it back to factory settings, and in case HOW? If not it is 50 US$ thrown out of the window. 

[MagicAndre1981]

You can do a factory reset to start from scratch:

How to factory reset your Chromecast - Android - Chromecast Help (google.com)

With the Chromecast Voice Remote

1. On the top right of your TV screen, select your profile  Settings 
2. Select System -> About -> Factory Reset.

This clears all data and you start a clean device. Just follow the steps on screen to set it up with your google account. 

[ET4]

It is impossible to do this, for I can't open the settings. I can't get past this Nathan Reed with email #. What can I do? Is there another way to reset the device? 

[MagicAndre1981]

Follow the 2nd steps from the link I posted which suggestes pressing the button on the back of the chromecast device until color changes. 

From the Chromecast device

1. While the Chromecast is plugged into the TV and powered, press and hold the button on the back of the Chromecast. The LED should start to blink yellow. 
2. When the LED light turns solid white, release the button, and the Chromecast should then reset.

[LovelyM]

Hello ET4, 

Chiming in — how's it going? Do you still need our help?

Cheers, 
Lovely

[LovelyM]

Hey ET4, 

It's me again. It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Thanks, 
Lovely

[Jeran]

Thank you for helping out on this thread, MagicAndre1981!

Hey there ET4,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran