Google Home app will not let me go past the start page to set up Chromecast

[aray14561]

When I open the Google home app page I press start and then it takes me to the next page but gives me no options to add a device or to click okay to move on

[JenniferV]

Hi aray14561,

Thanks for reaching out. Is this an initial setup for your Chromecast device? Please reinstall the Google Home app and reboot your mobile phone. Using a different mobile device might also help.

Thanks,

Jennifer

[JenniferV]

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

[JenniferV]

Hi aray14561,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

[Jeran]

Hey there!

We haven't heard back from aray14561, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran