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Google Streamer 4k and Bluetooth Audio DRM issues

alturismo
Community Member

Hi,

 

following issue i have, Streamer in bathroom is connected to a BT Audio box (JBL Go 4).

 

working fine with all regular apps, but some streaming apps (most actually) have issues when BT audio is on

 

1/ prime video > no playback at all possible

2/ Disney > no playback start possible, can start with regular audio, then switch to BT, that works

3/ Paramount > works 9 / 10 times, restart app and clean cache helps then.

4/ Netflix > almost never issues

 

so after trying all kind of settings with force stereo only and so on ... is there some hidden setting in dev mode to get this working stable ?

 

Honestly really bad experience in terms of BT audio, i assume its bad implemented with DRM issues.

or is the only solution to get some working USB Hub and a USB Speaker setup ?

2 REPLIES 2

Derickf
Community Specialist
Community Specialist

Hi @alturismo,

 

Thank you for posting in the community. I’m sorry to hear that you are having trouble with your Google TV Streamer (4K) and your Bluetooth setup. I understand how frustrating it is to have a stable connection in some apps. I'm happy to assist.

Our team would like to learn more about this situation, and your feedback is important to us and helps us identify areas for improvement. Please share your thoughts using the following link to the feedback form. You can share your experience and offer ideas there.

 

Best regards,

Derick.

dietercito
Community Member

Same problem here.

It works perfectly with Xiaomi Mi Box or older versions of Chromecast, so the problem is with GTVS.

I don't use Paramount or Netflix, but I have the exact same issue with Prime and Disney+.

A small portion of the content is playable, so I think it might be an issue with the audio formats.