Google TV Streamer free channels missing

[ScullyNZ]

I’ve just bought a Google TV Steamer in NZ and there is no live tab or free channels. Is this going to become available? If not, can I get the device to connect to another country, like the US? Also it has Zee5 programs on it - can I disable this?

[nerys]

Hi ScullyNZ,

Thanks for posting in the community!

I understand you're having trouble accessing the live channels tab on your new Google TV Streamer. Don't worry; I'm here to help! Just to get started, I'd like to confirm some details with you. Can you please help me answer the next questions?

• Did this difficulty begin after you first set up your Google TV Streamer?
• Where did you purchase this device?
• Have you tried restarting your Google TV Streamer?

In the meantime, if you have more questions for me, feel free to reply to this post. I'll be happy to assist further!

Best regards,

Nery.

[ScullyNZ]

Hi Nerys

I bought this from a retail store in New Zealand. It never had a live tab, so no free channels. My tabs are Home, Apps and Library. 

thanks

ScullyNZ

[nerys]

Hi ScullyNZ,

Thanks for your response and for sharing this useful information!

I understand that the live channels tab never appeared on your Google TV Streamer. 

Currently, some features are not available in certain countries. Feel free to share your feedback about adding the live channels tab to the Google TV Streamer in New Zealand using this feedback form. This will help us make the changes and implement the features you need! 

In the meantime, if you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you further!

Best regards,

Nery.

[ScullyNZ]

Much appreciated Nery!