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Google TV streamer

Adrian12
Community Member

2 weeks ago

I am trying to sign in my account, but I’ve tried again like 10 or 20 times and it still says couldn’t sign in How do I fix this?

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1 REPLY 1

GabrielaG
Community Specialist
Community Specialist

a week ago - last edited a week ago

Hi @Adrian12,

 

Thank you for reaching out to the Google Nest Community. I am very sorry to hear you are having trouble signing in to your account. I can imagine how frustrating it is to have tried 20 times without success, and I would be happy to help you.

To help us troubleshoot further, could you please answer the following:

  • What type of account are you trying to sign in to?
  • When did the issue start?
  • Have you checked if the app requires an update?

Looking forward to hearing from you.

 

Regards,

Gabriela

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