Google cast help

[Nixynightmares]

• Uh I'm not fully sure what gen my chrome cast is. Ive had it for so long.
• But i always have issues with the google photos custom album i select not playing. Its so frustrating.
• What can i do to finally get it to work properly ? 

[moralesvicente]

Hello Nixynightmares, 

Thank you for taking an interest in our community. I understand that you have been experiencing trouble with the Google Photos album as it is not working as you expected. Don’t worry, I’m happy to help. 

To provide you with accurate troubleshooting steps, I would appreciate your assistance in answering the following questions:

• What model of Google Chromecast do you have? If you’re unable to recognize it, please check out this article: Chromecast and Google TV Streamer specifications.

• Have you done troubleshooting steps? If so, can you list them?

Any additional details you can provide will be helpful.

Best regards, 

Daniel