Google chromecast w google tv remote not working

[ManjuShivni]

remote stopping working suddenly. Have tried with new batteries and also tried resetting the remote with below steps. But no luck.. 

press and hold home button

while holding place new batteries 

no change in the remote function 

need help..

[David_K · Accepted solution]

I'm assuming the new batteries work fine when tested in a different device?

It sounds as though you've already tried these steps?

1. Remove the batteries from the remote.
2. Using your phone or other remote to navigate, go to Settings > Remotes & Accessories.
3. Select your remote and choose to Forget it.
4. Choose Pair remote accessory to start a new pairing.
5. While holding down the home button, reinsert the batteries.
6. Continue to hold the button while the light is solid. 
7. When the light starts pulsing, release the home button.
8. The remote should be detected on the right side of the screen. Use your alternate remote to select it to pair it.

[ManjuShivni]

It  worked.. thanks 

[David_K]

Great, glad it's working again!

[Kimy]

Hi folks,

I appreciate your help here, @David_K.

@ManjuShivni, thanks for keeping us in the loop, and I'm glad that this has been sorted out. I’ll keep this thread open for one more day. If you need further help, let me know.

Thanks,

Kimy