Hi @Pedro91,
Thank you for posting in the community. I understand you’re having trouble connecting your Chromecast devices to the Google Home app. Specifically, when you select Chromecast as the device to set up, it requests that you select the product again. I see that the devices were working fine and that the issue started after resetting your iPhone. I appreciate the confirmation that they are connected to the same Wi-Fi, as well as your efforts in deleting the homes in the app and creating new ones to troubleshoot the issue. I know how important it is to keep your devices working, so let’s work together to find a solution.
To better investigate this situation, I’d like to ask the following questions:
- Could you please confirm the specific model of each Chromecast device you're having trouble with? Here’s a helpful article about how to identify the model of your devices.
- Is there a status LED light visible on the devices? If so, what color is each one, and is it solid or blinking?
- Besides the steps you've already tried, have you performed any additional troubleshooting? Could you list those for me?
- Are you seeing any specific error messages or codes on your TV screen? If so, please share a photo of what's appearing.
Any additional details you can provide will be very helpful.
Best regards,
Stephanie
