Google streamer sync problem

[godtfred1000]

Hi

I got a Google Streamer yesterday, and have sync problem with iptv smarters.

I have also Google tv 4K and have not any sync problem with same app.

[moralesvicente]

Hello godtfred1000, 

Thank you so much for posting in this community. I’m sorry to know that your Google Streamer TV 4K is experiencing sync troubles. Don't worry; it’s a pleasure to help. 

To get a better understanding of the situation, please help me out by answering the following questions:

• When did the trouble first occur? 

• Do you experience the same behavior with another app? 

In the meantime, let’s explore some suggestions. 

• Try to uninstall and install the app.

• Reboot your Google Chromecast; for your reference, check out this article: Reboot your Chromecast device.

• Reboot your Wi-Fi network.

I'll look forward to your response.

Best regards,

Daniel