Google tv buttons only partially working

[Gyasij17]

Only volume power and mute button seem to work some voice features work also but most of the buttons are unresponsive

[moralesvicente]

Hi Gyasij17, 

Thanks for posting here in the community forum. I’m sorry to hear that the Google TV Voice Remote buttons are only partially working. No worries. It is a pleasure to be able to assist you.

To provide you with further assistance, I recommend you check out this article: Troubleshoot the Chromecast or Google TV Voice Remote. Please follow the troubleshooting steps outlined there. 

If after completing the steps, the trouble continues, the team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there. 

I'll look forward to your response.

Best regards,

Daniel

[moralesvicente]

Hey Gyasij17, 

Hello again, we haven’t seen your form submission come through. Were you able to access it alright? Let us know if you’re running into trouble or still need our help.

Regards,

Daniel