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Google tv streamer voice search doesn't search

Robdon
Community Member

When using my new google tv streamer, I'll use the voice button on the remote, it will register what I've said in the search on the tv, but it does nothing. 

Doesn't search, just goes back to whatever screen I was on as if I hadn't said anything. 

I've tried restarting it and it'll work for a day or two, then it just stops working again. 

I'm not sure how to fix this, would love some thoughts from the community, 

 

Thank you, 

3 REPLIES 3

Jpfrasier
Community Member

I don't have a fix, I just wanted to say I have the same problem.  Even when I type in the show I'm looking for it doesn't work. 

BoomBoomBrucey
Community Member

I'm having the same issue, has happened a handful of times and it only seems to fix itself by restarting the thing. 

 

lusvin
Community Specialist
Community Specialist

Hi @Robdon,

 

Thank you for reaching out to the community. I'm sorry to hear that your Google TV streamer voice search doesn't work. Let me help you with this.

In this case, if the restart process only works for a few days, let's try the factory reset process on your remote. When you perform this process, you'll need to set up the device one more time.

Here are the steps to perform a factory reset on your remote.

Let me know how it goes.

 

Best regards,

 

Lusvin.