Google tv

[mactv]

Hi

Day before yesterday I suddenly got this error saying New version downloaded .please reboot to apply update..but I can't seem to be able to click on any of the options given like restart to update,no reminder ,cancel. I tried restating the gogle tv by unpluging and then restarting on its page,even tried resetting but same page pops up.woukd appreciate some help.

 

[djtetei · Accepted solution]

Have you tried pressing the home button on remote to acces the setting menu to restart the device?

Install the new Google Home version 2.46.17 application update and try pairing the application built-in remote.

Hard reset the device.

If its not working try contacting Google support by message board.

[djtetei · Accepted solution]

Have you tried pressing the home button on remote to acces the setting menu to restart the device?

Install the new Google Home version 2.46.17 application update and try pairing the application built-in remote.

Hard reset the device.

If its not working try contacting Google support by message board.

[mactv]

Seems remote doesn't work when this happens..till now did a reset from setting page . Didn't work.

Today did a reset directly from chromecast button as also suggested by Google team

[mactv · Accepted solution]

Initially I reset from settings page..didn't work.i reset from the device and it looks fine for now.thank u all

[Jeran]

Hey there!

It looks like mactv was able to reboot that device, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran