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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 1203 Views
  • 15 replies
  • 1 kudos

How do you Chromecast a MKV file as it doesn't open as a tab in Google

How do you Chromecast a MKV file as it doesn't open as a tab in Google? My TV is an old one with a chromecast attached to it. It casts everything flawlessly. The only issue is that I want to cast an MKV file saved on my device without changing the fi...

Rishaan by • Community Member
  • 344 Views
  • 1 replies
  • 0 kudos

Onn steaming won't connect to WiFi.

Last week the Wi-Fi went out and they just came back up yesterday upon turn on the TV it would not let me pull up the content for the Google TV. It's saying content fail to load

PamB45_ by • Community Member
  • 328 Views
  • 1 replies
  • 0 kudos

No Google TV Live tab on app

I have the Google TV app on my Samsung s24 Ultra and tab s9 ultra. Neither have the Live tab. Where is it? Do they even have it?

RoGee1415 by • Community Member
  • 329 Views
  • 1 replies
  • 0 kudos

Installation stops at about 75%

When configuring new Google media streamer it starts installing new update (UTT3.240625.001.K9) and at about 75% it stops. Tried reset device and different network both 2.4 and 5 GHz but no success. Any solutions?

Zhapod by • Community Member
  • 396 Views
  • 4 replies
  • 0 kudos

Disconnects when using wired connection

Hi,I've recently connected my Chromecast Ultra using the wired connection and have started having problems.After 1/2 - 1 hour of streaming Disney+ using my phone as control the Chromecast stopped responding and there was no control through Disney+ ap...

DR12 by • Community Member
  • 1092 Views
  • 6 replies
  • 0 kudos

Google Streamer screen saver timer

Hello,I recently bought a Google Streamer. Under some circumstances, the screensaver starts even if an application is streaming content. I would like to disable the screensaver or change the timer.I cannot find any options for this in Google Home nor...

Lwenkin by • Community Member
  • 1208 Views
  • 7 replies
  • 0 kudos

You do not have access to this channel

Problem. From time to time, >You do not have access to this channel< appears and then the screen freezes. When you press "Enter" a few times, the broadcast continues. So far on two different TV apps.

PkoedP by • Community Member
  • 509 Views
  • 4 replies
  • 0 kudos

Resolved! Need Google Calendar to display in Ambient Chromecast

Simple ask: We have Family Google Calendar. We have lots of Chromecast. We need to cast our Google Calendar to chosen Chromecast displays. Ambient mode needs alot more customization. Start with Calendar. Alphabet has a super super quantum computer, h...

4k Google TV Stick

I am getting an error while setting up my account on a new android tv it says cannot authenticate this device on you account. What can I do to fix it?

Shawn0208 by • Community Member
  • 223 Views
  • 1 replies
  • 0 kudos
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