Hi @elizabethmalaca,
Thank you for posting in the community. I'm sorry to hear that you are having problems connecting your camera. I'll be more than glad to help you.
To gather all the necessary information and provide you with the best assistance, please answer the following questions:
- What are you trying to connect your camera to?
- Is there any error code that you can provide me with?
- Is this the first time that you have tried to connect your camera?
I'll be waiting for your reply.
Best regards.
Derick.
