Unable to cast from laptop after upgrading chromecast to Android 14

[agibanez11]

Unable to cast from laptop after upgrading chromecast to Android 14.  All I get are a bunch of zigzag lines across the screen

[allenooi]

I am having this issue as well. the previous version of the android has no issue at all until the device is auto updated to this android 14! Like you said, zigzag lines when casting the laptop screen from chrome, not able to view at all. Google please fix it!!!

[GeremiG]

Hi folks!

Thank you for posting in the community. I'm sorry to hear you're experiencing distorted, zigzag lines when casting your laptop from Chrome to your Chromecast after the Android 14 update. I appreciate your efforts in taking those steps before. I'm happy to help you! 

To help me find the best solution, I'll need to ask you a few questions:

• Which Chromecast device do you have?
• What is the firmware version of your Chromecast device?
• Is the Google Chrome browser version updated?

Please keep me posted. I'll be waiting for your response.

Best regards,
Geremi

[allenooi]

Hi Geremi,

Here's the answer for your questions.

Which Chromecast device do you have?
- Chromecast with Google TV 4K

What is the firmware version of your Chromecast device?
- 3.72.446070

Is the Google Chrome browser version updated?
- Yes. Version 134.0.6998.89 (Official Build) (64-bit)

I just tried to cast it and it is still the same. Please help. 

Thanks.

[agibanez11]

did you ever get a response?

[allenooi]

Totally no response at all after the question's post.

[agibanez11]

any update?

[agibanez11]

I have the same problem Chrome is up to date Version 134.0.6998.166 (Official Build) (arm64)

[allenooi]

Should be Chromecast issue, not chrome. I tried it from Edge also the same. Google needs to fix it with a new update!

[GeremiG]

Hi, folks!

I appreciate your response. My sincere apologies for the lateness of my reply.

We appreciate you letting us know and thank you for the information provided. The team is aware and is working to resolve it as soon as possible. We apologize for the inconvenience.

If you have any additional questions, please don't hesitate to let us know.

Best regards,
Geremi

[allenooi]

Hopefully it will not be a long wait! 

[allenooi]

Is there any update on the fix?

[allenooi]

Seems like no one really care about this anymore. No reply, no fix, no whatever. Nothing. 

[Rob211]

Any update!? Just updated my android tv to find out chromecast is broken now