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HDR Not Working on Netflix After Chromecast with Google TV 4K Update

malbuquerque500
Community Member

Hey everyone,

My Chromecast with Google TV 4K updated itself this morning, and ever since, HDR is no longer working on Netflix...

Here’s what I’ve tried so far:

  • Adjusted the resolution to 4K 30Hz in the display settings.
  • Toggled HDR settings off and back on.
  • Restarted both the Chromecast and my HDR10 monitor (no Dolby Vision, so the Low Latency workaround isn’t an option).

Unfortunately, none of these steps have fixed the problem. Other apps are handling HDR fine.

Is anyone else experiencing this? Any tips or workaround?

Thanks!

1 Recommended Answer

malbuquerque500
Community Member

Edit: The website 4kfilmdb.com helped me figure out a workaround! Connecting to a VPN temporarily fixes the HDR issue on Netflix. Hope this helps anyone experiencing similar issue... I've reported this issue to both Netflix and Google!

Potential reasons: "This could be due to a Netflix CDN issue or a DRM handshake problem, both likely triggered by the Chromecast update. The VPN workaround works by bypassing any problematic CDN or forcing Netflix to renegotiate the content delivery." -- by 4KFilmDb

View Recommended Answer in original post

2 REPLIES 2

malbuquerque500
Community Member

Edit: The website 4kfilmdb.com helped me figure out a workaround! Connecting to a VPN temporarily fixes the HDR issue on Netflix. Hope this helps anyone experiencing similar issue... I've reported this issue to both Netflix and Google!

Potential reasons: "This could be due to a Netflix CDN issue or a DRM handshake problem, both likely triggered by the Chromecast update. The VPN workaround works by bypassing any problematic CDN or forcing Netflix to renegotiate the content delivery." -- by 4KFilmDb

Derickf
Community Specialist
Community Specialist

Hi @malbuquerque500 ,

 

Thank you for reaching out to the community. I'm glad to hear that you figured out the solution on your own and shared it with everyone; everyone will benefit from knowing. 

Please don't hesitate to continue posting if you need further assistance.

 

Best regards,

Derick.