Hisense TV with Chromecast built in won't show my pictures

[maximeperreault]

Hello I have a Hisense U7G with built in Chromecast. I can’t get it to show my pictures from google Photos in ambiant mode

there is no option for google photo in the TV menu and I setup it in the google Home app but it does not work.

someone got it to work ?

thanks

[Byteguy]

When manufacturers add Chromecast Built-In, they get to choose what options to support.  It sounds like Hisense removed the ability to use your own photos (we've had reports of manufacturers doing this).

Contact Hisense Support to ask them.

Unfortunately, if they've removed this there is nothing you can do to get around it.  I'm sorry.

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[JenniferV]

Hi there,

It's us again. We wanted to check back in to see if you still need help. Feel free to let us know if you do.

Thanks for the help, Byteguy and Jeran.

Best,

Jennifer

[maximeperreault]

Hello no thanks you can close the topic

[JenniferV]

Hi maximeperreault,

You're welcome. I'll go ahead and lock this thread now. Feel free to create a new one should you need help in the future. We're here to help!

Best,

Jennifer