06-23-2022 02:11 AM
I just got the new Chromecast 4k with Google tv and I'm running into a problem. When I play Spotify on the Chromecast, and I ask my Google nest hub or Google home device to stop the music (hey Google, 'stop'). Nothing happens. With my old Chromecast (2nd gen), everything worked and the Chromecast stopped playing. Does any one know why this simple command doesn't work anymore and how to fix it?
06-24-2022 07:55 AM
It seems I'm having multiple issues. If I ask my nest hub to play a radio station on TuneIn on the Google TV it says: sorry I cant do that yet. Also when I ask my nest hub to play on my speaker group (with Google tv and google home) it says there has been an error and try again later. Something is messed up since this new Google tv device, I did not have any problem with my old chromecast
06-28-2022 09:02 AM
Hey there Bike,
I'm sorry to hear that your Google Assistant is having issues with your Chromecast with Google TV. I can imagine this issue is pretty confusing since there are multiple devices at play, so I'd be happy to help where I can. Go ahead and give these steps a try:
If the problem persists, you may need to reach out to the Google Assistant forum, since they are more well versed in the nuances of the Google Assistant. I look forward to your response, and if you had any other questions or concerns, please let me know.
Best regards,
Jeran
07-01-2022 12:33 PM
I tried all but nothing helps. Maybe my Assistant is just stubborn and needs to learn this new device...I will go to the Google Assistant forum to see if they know any solution then.
07-05-2022 09:11 AM
Hey Fietje,
No problem at all! I'm sorry that we aren't terribly helpful here when it comes to the Google Assistant functionality across products. In the meantime, did you have any other questions or concerns regarding the Chromecast?
Best regards,
Jeran
07-01-2022 09:05 AM
Hey there,
Did you have any more questions or need any additional help?
Thank you,
Jeran
07-08-2022 12:32 PM
Hey Fietje,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran