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Issues with internet

8765
Community Member

Hola, consulta no puedo configurado con el internet me dice que se configuro pero sin acceso a internet y no se por qué me sale eso, cómo puedo solucionarlo. Desde ya muchas gracias 

 

 

3 REPLIES 3

Kimy
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out — let’s see what’s going on. A few questions:
 

  • What Chromecast device are you using?
  • When did it start?
  • Has there been any changes to the network?

 

Could you try to reboot your Chromecast device and Wi-Fi router? Check out this link for more information.

 

I look forward to your response.

 

Thanks,

Kimy

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, Kimy!

Hey there 8765,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey 8765,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran