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Lost Chromecast remote during move and have new wifi, help!

Mintynfresh
Community Member

Hi,

I just moved and lost my Google remote! I'm so bummed. I tried firing up the Google tv app from my phone but it can't find the tv because I have a new router with my new ISP... I feel like I'm screwed.

My new router is not anywhere near my Chromecast so I can't direct wire it temporarily. 

Is there anyway to force connect to my phone?

4 REPLIES 4

Byteguy
Gold Product Expert
Gold Product Expert

Unfortunately, the setup steps require you to have the remote handy.

You can order a replacement from Google:

https://store.google.com/product/chromecast_google_tv_voice_remote?hl=en-US

 

Kimy
Community Specialist
Community Specialist

Hi folks,

 

Thanks for your help here, @Byteguy.

 

@Mintynfresh, I hope you've found the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

 

Thanks,

Kimy

Kimy
Community Specialist
Community Specialist

Hi Mintynfresh,

 

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

 

Regards,

Kimy

Kimy
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

 

Best,

Kimy