Mise à l'échelle chromecast

[_Guiwar_]

Bonjour,

Je vous contacte car je rencontre un souci avec l'affichage de mon Chromecast sur ma télévision, qui est un modèle assez ancien. L'image affichée ne s'adapte pas correctement à l'écran, ce qui provoque un problème de mise à l'échelle. 

Je voulais savoir s'il existe un moyen de modifier la mise à l'échelle du Chromecast pour qu'il puisse mieux s'adapter à ma télévision, ou si vous avez des suggestions pour résoudre ce problème.

Merci d'avance pour votre aide

[virnab]

Hi _Guiwar_,

Thanks for posting in the community.

"I'm sorry to hear that your Google Chromecast isn't adjusting the resolution correctly on your TV. I understand that it's not displaying on the screen as expected, causing a resolution issue.

To help me troubleshoot this problem, please provide the following information:

• Chromecast Model: What specific model of Chromecast do you have? (If you're unsure, please send a picture of the device or describe its color and shape.)
• TV Model and Make: What is the model and brand of your TV?
• Distance to Router: How far is the Chromecast device from your router?
• Testing with Another TV: Have you tried casting the Chromecast to a different TV?
• Previous Screen Usage: Did the Chromecast previously fill the entire screen of your TV, or is this a recent issue?
• App-Specific Problems: Do you encounter this issue with all apps, or is it specific to certain content?
• Troubleshooting Attempts: What steps have you already taken to resolve this problem?
• Factory Reset: Have you tried performing a factory reset on the Chromecast?"

Thanks for your kind attention; I will be looking forward to your answer.

Sincerely,

Virna