My chromecast shows a different email and it doesn't want to connect to my wifi network

[Jorgec]

My chromecast shows a different email address and it doesn't want to connect to my wifi network 

[David_K]

I'd first recommend resetting your Chromecast:
How to factory reset your Chromecast

Then retry setup and let us know the error message or screen where you get stuck in the Google Home app.

[JenniferV]

Hi folks,

Thanks for the help, davidking.

@Jorgec, just checking back in — still need help with this?

Thanks,

Jennifer

[JenniferV]

Hi Jorgec,

Just wanted to see if you still need help. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Jennifer

[JenniferV]

Hi Jorgec,

Since we have not received any more replies for quite some time, I will lock this thread now.

Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.

Thanks,

Jennifer