cancel
Showing results for 
Search instead for 
Did you mean: 

Netflix/Other Apps wont show in "Your Services" list and Google TV wont recommend using these apps.

Aromattyk1094
Community Member

As mentioned, I am unable to get a number of apps in the " Your Services" list in Google TV. As a result my homescreen is unable to provide recommendations using these apps as it really only shows me, Stan and Paramount. Has anybody come across this issue if so what was the resolution. Google has turned robot/humanless so I have been getting no where on this issue since I brought the TV a few weeks ago. I have contacted Sony and they have advised me that unfortunately it is a Google TV issue and to contact google but there is no direct number to contact Google on. If anybody could please contact me my email below  I would be very very appreciative. I feel I have tried everything humanly possible. ( I sold TV's for 10 Years so I know what i am doing ) But im really stuck on this issue.

I'm Not sure if it will make any difference with the issue but I am doing to do this on a 2025 Sony Bravia 5 XR
No spaces and replace Symbol. Google wont let me put " Personal Info Here.
 
Eccles matt 92 'at' rocket mail . com
3 REPLIES 3

Aromattyk1094
Community Member

pakeeza24
Community Member

Only certain apps are supported in Google TV’s “Your services.” If they don’t appear, it’s a Google limitation, not your Sony TV. Update apps, clear cache, and re-link services, but if they’re still missing you’ll need to wait for Google to expand support.

Kidding? That's kinda annoying. I brought the Sony TV in hope I Could do away with the Chrome cast. Thank you for your help