cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

New Sony BRAVIA (2023) and no personal results

SteGia
Community Member

Hi,

I bought a new Sony Bravia (google tv), I have a google mini in my apartment and connected everything to my google account and all seems to work fine, except for this: when my tv is off and I talk to google, the MINI answers my correctly, with voice match and personal results on; when also the tv is on and i talk to google, the tv answers me that "I need to enable personal results on the app". Even if personal results are already enabled, I get a popup notification on my phone asking me if I want to enable personal results for the TV. When I CLICK OK, the app flashes and nothing happens. 

So - when I have the TV on - I cannot ask google for personal things (like calendar, shopping list, etc).

How can I fix this?

Thanks in advance,

Stefano

0 REPLIES 0