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No internet connection

Ferroelberro
Community Member

Suddenly no internet connection 

1 REPLY 1

jenniffert
Community Specialist
Community Specialist

Hi @Ferroelberro,

 

Thanks for reaching out here in the community! I understand that you're experiencing sudden internet connection issues. I'd be happy to help with this!

To proceed with the proper steps and provide accurate assistance, I'd like to gather the following information:

  • Could you tell me the model of the device where you're having this issue?
  • When did the issue first occur?
  • If you received any error message or code, would you mind sharing it?
  • Have you tried any troubleshooting steps so far?

Please feel free to share any additional details that might be helpful.

 

Best regards,

Jenniffer