No sound on Chromecast with Google tv again

[Javier1793]

Today May 9th 2024 after the last update the 'no sound' issue appears again, this time only one workaround works: disable surround, anything else works: restarts, HDR, etc.. (device up to date).

Please help with a solution for this.

[gmelanymelissa]

Hi @Javier1793,

I'm sorry you're running into this situation with your Chromecast with Google TV. I understand how frustrating it can be if there's no sound.

Let's try the steps in this guide:

• Here's a link on how to factory reset your Chromecast with Google TV.

Let me know how it goes.

Best regards,

Melany