No Signal comes up on tv

[NK11]

Hi

plugging in my chromecast into HDMI the G sign comes up briefly and then it goes to no signal. Is it a problem with my tv?

regards

[tajennifer]

Hi NK11,

Thanks for reaching out about the signal issues you're having with your Chromecast. I'm sorry for the issue that you are experiencing. But don't worry, let's try some troubleshooting steps to get your Chromecast working again:

Initial steps to check:

1. Power Source: Make sure your Chromecast is plugged directly into a wall outlet using the power cord and adapter that came with it. Avoid using a USB port on your TV for power.
2. HDMI Input: Ensure your TV is set to the correct HDMI input where your Chromecast is plugged in HDMI 1 or HDMI 2.
3. Restart Chromecast: If your TV still displays a black screen, try restarting your Chromecast. Unplug the Chromecast's power cord, wait for a minute, and then plug it back in.
4. Disconnect Other Devices: Try removing all other HDMI devices connected to your TV. Then, unplug the TV's power cord and wait for 30 minutes before plugging it back in.

If the issue persists you can check the article: "TV has no signal or only shows a black screen" for more information.

Please let me know if you have more questions.

Regards,

Jenny