Make sure your Chromecast is within 15 - 20 ft (4 - 6 m) of the Wi-Fi router if possible.
Turn on Wi-Fi and Bluetooth on your phone or tablet, if not already turned on.
Turn off mobile/cellular data.
Reboot your router. Most routers just require that you unplug the power source and then plug it back in to reboot.
Reboot Chromecast by removing the power cable, then reconnect it.
Reboot your phone or tablet.
Make sure you're using the latest version of the apps you want to cast from, by checking your app store for any updates.
Restart those apps.
Android: Swipe up from the bottom, hold, then let go. Swipe up on the app.
iPhone/iPad: Swipe up from the bottom, hold, then let go. Swipe up on the app. On older devices with a home button, double-click the Home button, then swipe up on the app.
Turn Wi-Fi off and on again on your phone or tablet.
Reopen the app(s) you want to cast from.
If you're still experiencing issues after trying those steps or would like to speak with the team anyway:
@Jaketer, I hope you've found the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
