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Onn 4k uhd streaming box

JustG
Community Member

Content failed to load is the message I am getting on my onn 4k uhd streaming box

1 REPLY 1

Guarcax
Community Specialist
Community Specialist

Hi @JustG!

 

Thanks for posting in the community.
I’m sorry for the inconveniences that you’ve been experiencing with your streaming device. I understand that you were trying to play some content but received an error message that says “Content failed to load." Let me help you in this.

 

To provide you with accurate information, I require additional details. Here are some questions for you:

  • What is the exact model of your device?
  • When did the issue start?
  • Were you casting when the issue started?
  • What is the app that is causing the problem?
  • Are you able to play any other content?
  • How far is the device from the WiFi router?

 

I’ll be waiting for your response.

 

Regards,

 

Daniel.